FAQ

Technical Specification

Our proxies support all major protocols simultaneously, i.e. HTTP, HTTPS, SOCKS4, SOCKS4a, SOCKS5.

Our proxies have the highest possible degree of anonymity. That is, the target site will be unable to identify your real IP address. Moreover, the very fact that you are using a proxy server will be concealed from the target site.

Our proxy servers only support the fourth revision of the Internet Protocol, i.e. IPv4.

For each purchased package, you can authorize a maximum of one IP. If you want to work, for example, from 3 different servers, i.e. If you need to authorize 3 IP addresses, then you will need 3 separate proxy packages.

No, we only sell data center hosted static proxies, i.e. our proxies are always online and their IP addresses do not change.

Yes, you can update your list. This feature is only available once a week.

Package Selection

Private proxy is one that is used by only one client.

Shared proxy is one that is used by multiple clients at the same time.

Yes, there is such a possibility. In the control panel, the client can cancel the previously purchased package and select another one. You can choose another package with a different number of proxies in the package, or change the previously selected geolocation. This feature is only available once every 3 days.

Yes, you can get an hour test from this link. As a test package, we provide 100 shared proxies from the “Europe” package for free.

Yes, some of the IP addresses will be duplicated. To avoid duplicates, we recommend purchasing different packages.

Yes, regardless of the purchased package, all proxy servers in the package will be available for use at the same time. The ability to use all purchased proxies at the same time is limited only by the capacity of your server and the bandwidth of its Internet connection.

Payment

No. We do not limit the number of downloads and uploads of traffic generated by the client and do not charge additional fees for traffic.

No. The price you see before buying is final.

Yes, you don't need to do anything special for this. At the end of the paid month, you will receive an invoice for the next month. If you do not want to renew the service, then simply ignore the invoice. In this case, you can use the service until the end of the paid period, after which the service will be suspended automatically.

Yes, for this you can save your debit or credit card details in the user panel. In this case, the money will be withdrawn automatically on a monthly basis.

Yes, you can top-up the internal balance in advance in any way convenient for you. In this case, the service will be paid automatically on a monthly basis, using funds from the internal balance.

Data Delivery

When paying with cryptocurrencies, it will take a few minutes to confirm the payment. For all other types of payment, data is delivered instantly.

You probably used a mailbox registered at @t-online.de or a mailbox on your domain registered with Strato Domain. Unfortunately, data will not be sent to such mail. Please use a different email.

Working with Services

Basically, no. Proxies will not work with Google Search, Gmail and others.

No, port 25 is closed to prevent email spam.

We recommend that you first try the trial version for an hour or purchase a package and try to get started with the desired service or target site. In the event of a problem, you will be able to cancel the package and request a refund within 24 hours.

There are several online services for determining the geolocation of an IP address. Their data is frequently inconsistent. We recommend focusing on the RIPE Database data. All of our proxy servers comply with RIPE data.

Refund

Yes. We provide 24 hours after purchase for service testing. If for some reason you did not like our proxies, just cancel the purchased package in the control panel and send us a message requesting a refund. We guarantee a full refund within a couple of hours.

No. We will refund your money using the same method you used to pay, i.e. to your card.

You need to cancel your package and send us a message with your USDT TRC20 wallet number.

You can cancel your proxy package. In this case, the remaining days will be converted into US dollars and credited to your internal account. After a while, you can purchase a new package using internal balance funds. If there are not enough funds on the internal balance to purchase a new package, you will only need to pay the difference.